Travelling with children
You can add a child when booking tickets on our website. You can add a child under 12 years old to an existing booking through the call center if more than 4 hours are left before departure, an additional service fee of 600 ₽ is charged.
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Documents for domestic flights:
-
Child's birth certificate or passport
Documents for international flights:
- Child's passport
- Visa (if required)
- Notarized consent to leave from one from parents or guardians
if the child is flying alone or with other adults
(applicable up to 18 years old)
All documents must be provided in the original.
- Flies for free (or 20 € in case of an international flight), if he does not occupy a separate seat and sits on an adult's lap. But it is important to remember that one adult can accompany only one baby up to 2 years old. At the request of an adult customer, it is allowed to transfer a child to the lap of another adult customer accompanying such a child.
- Please note that the child must be under 2 years old and on the date of the return flight (for all booking segments). If a child turns 2 years old during the trip, it is necessary to issue a separate ticket only for those segments that are performed after they reach the age of 2.
- If you want your baby to travel in a separate seat, select the customer category "Baby with a seat" at the first step of booking - the seat next to you will be allocated specifically for your baby and it will be possible to carry additional hand luggage.
Seat selection and online check-in
Make your flight more comfortable: in the process of booking, online check-in, or in Manage my booking, choose standard seats, seats with increased legroom – XL seats or the most comfortable seats in the cabin with maximum legroom – XXL seats. When choosing seats when booking, you automatically get the opportunity to pass online check-in online check-in 24 hours before departure!
For traveling with a child, we recommend places of increased comfort with increased legroom - 2DEF chairs.
Unaccompanied Child
Parents whose 5-12 years old children are traveling alone can choose the Unaccompanied minor service for a fee. An airline representative will help your child through the pre-flight formalities, accompany him/her to the boarding gate, and during the flight the crew will treat your child with special attention. A flight attendant assigned to your child will help him/her with everything. We will meet your child, help him/her get his/her luggage and hand him/her over in person to the welcoming people.