Services

<div><a href="/services/seat-selection" rel="noopener noreferrer" target="_blank" class="btn">Choosing a seat in the cabin</a></div>
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<div><a href="/services/perevozka-zhivotnykh" rel="noopener noreferrer" target="_blank" class="btn">Transportation of pets</a></div>
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<div><a href="/services/unaccompanied-child" rel="noopener noreferrer" target="_blank" class="btn">Unaccompanied child</a></div>
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<div><a href="/services/extra-seat" rel="noopener noreferrer" target="_blank" class="btn">Extra seat</a></div>
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<div><a href="/services/insurance" rel="noopener noreferrer" target="_blank" class="btn">Insurance</a></div>
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<div><a href="https://pobeda.vip-zal.ru/" rel="noopener noreferrer" target="_blank" class="btn">Business halls</a></div>
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<div><a href="https://pobeda.aeroexpress.ru/en" rel="noopener noreferrer" target="_blank" class="btn">Aeroexpress tickets</a></div>
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<div><input id="sovershenii-perelyota" type="checkbox">&nbsp;<label for="sovershenii-perelyota">Certificate of flight completion</label>
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<p>In case of loss of the boarding pass, it is unfortunately impossible to restore it. But we can provide a certificate confirming your flight: <br><br>- 1600 rubles - the original certificate (sent by "Russian Post"), as well as the original/scan of the certificate with the calculation of orthodromy <br>- 1100 rubles - scan of the certificate (sent by e-mail) <br><br>If you need the original certificate, you should fully specify the index, country, region, locality, street, house, building, apartment, recipient. If it is scanned, then leave the address field empty. <br><br>The certificate is produced within 14 working days. The certificate contains information about the client, the date and direction of the flight, as well as the total cost of the flight, taking into account the additional baggage paid at the airport.&nbsp;<br><br>Please note: according to the Airline's Charter, the company does not have its own seal. <br><br><strong>To order a certificate, fill in the fields in the form below,&nbsp;</strong><strong>specifying the date and flight number for which flight confirmation is required:</strong></p>
<form class="form-builder" data-slug="spravka-o-sovershenii-perelyota"></form></div>
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<div><input id="fiskalnogo-cheka" type="checkbox"> <label for="fiskalnogo-cheka">Request for a fiscal receipt</label>
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<p>You can address all questions related to receiving fiscal receipts through the form below.</p>
<p>Please note that in order to receive a fiscal receipt for tickets purchased through an agency or third-party websites, you must contact the place of purchase.</p>
<form class="form-builder" data-slug="zapros-fiskalnogo-cheka"></form></div>
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<div><input id="perevozki-oruzhiya" type="checkbox"> <label for="perevozki-oruzhiya">Ordering the transportation of weapons</label>
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<p>The transportation of weapons and ammunition is subject to prior agreement at least 45 days before the departure of the flight in the presence of a paid reservation and scanned copies of the following documents:</p>
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<li>the spread of the passport page with a photo;</li>
<li>permission to keep and carry weapons.</li>
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<p>For transportation of employees of paramilitary organizations:</p>
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<li>official identification card;</li>
<li>travel certificate (prescription).</li>
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<p>Transportation of weapons is carried out in the cargo compartment of the aircraft. The total number of seats available for the purchase of the service "Transportation of weapons" on the flight is limited to five units; the number of cartridges (no more than 1000 pcs., no more than 5 kg gross). Weapons are accepted for transportation only in a package (container) separately for weapons and cartridges. &nbsp; <br><br>The cost of transporting one unit of weapons, including cartridges, is 45,000 rubles per segment.</p>
<p>The purchase of the service is possible only through the form below. Adding a service to a booking made not on the Airline's website is not allowed.</p>
<p><strong>Attention! The maximum allowed size of attachments is 20Mb. Do not exceed the norm - the letter will not be sent.</strong></p>
<form class="form-builder" data-slug="zakaz-perevozki-oruzhiya"></form></div>
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Fares and baggage

Change booking

Website

Route receipt

Refund

Documents for the flight

Love Pobeda

Children and parents

Customers with disabilities

Reviews

Deletion of personal data

Anti-corruption issues

Feedback - Services